Aircraft potable water and lavatory service management software
Filling an aircraft with potable water, emptying its lavatories: two short services, repeated dozens of times a day, that must be done at the right time, on the right aircraft, and billed without fail. Without a tool, they are run by radio and billed from service sheets.
Aircharge applies to these services the platform that has been running aircraft fuelling since 2000. Missions are linked to the flight schedule, allocated to available trucks and followed on a tablet by the operator: aircraft, stand, requested service.
At the end of each service, time, operator and quantities are recorded. The data goes straight to billing and into a complete history per aircraft, useful for hygiene checks and disputes. Truck maintenance is managed in the same tool.
Key features
Water and lavatory truck dispatch linked to the flight schedule
Service recorded on a tablet: aircraft, times, quantities, signature
Per-service billing and a full history per aircraft
Short services, run without paper
Potable water and lavatory services look a lot like fuelling: a truck, an aircraft, a quantity, an airline to bill. Aircharge brings together dispatch, field data entry, billing and truck maintenance.
Missions linked to flights
Each service is linked to a flight and a stand. The supervisor allocates missions to available trucks and tracks progress in real time.
Mission order on a tablet
The operator receives the aircraft, the stand and the requested service, records times and quantities, then validates the service.
Sanitary traceability
Each service is time-stamped and signed, linked to the aircraft and the truck used. The history is available for hygiene checks and airline audits.
Per-service billing
Each validated service is priced according to the airline contract and fed straight into billing, with no re-keying of service sheets.
Activity KPIs
Services per day, per airline and per aircraft type, response times, truck availability. What you need to size the team for peak hours.
Trucks available
Aircharge CMMS schedules preventive maintenance for water and lavatory trucks. A vehicle declared out of service is removed from allocations immediately.
From request to billed service, with no paper and no radio
Receive
The service is created from the flight schedule or at the airline's request, linked to the flight and the stand. It appears in dispatch immediately.
Allocate
The supervisor allocates the mission to an available truck. The operator receives it on the tablet, with the aircraft and the requested service.
Perform and record
The operator records times and quantities, then validates the service. Everything is time-stamped and signed.
Bill and analyse
The validated service goes to billing. The per-aircraft history and activity KPIs update automatically.
Why not service sheets?
Service sheets work until the day a service goes unbilled or an airline disputes a job. With dozens of services a day, those gaps quickly become expensive.
The Aircharge platform is trusted by Airfuel, SAP, GPA and Klinzing
Benefits by role
For the operations manager
A real-time view of services and trucks
Missions allocated without radio
KPIs to size the team for peak hours
Trucks available when needed
For management and sales administration
Every service billed, nothing missed
Fewer disputes thanks to a signed history
Traceability ready for hygiene checks
Reliable data per airline
Aircharge for potable water and lavatory services
Is Aircharge already used for these services?
The Aircharge platform has been in production since 2000 for aircraft fuelling, including at Paris-CDG and Orly. Potable water and lavatory services rely on the same building blocks: dispatch, operator tablet, billing and maintenance. We configure your services and airline contracts with you.
Can potable water and lavatory services be managed in the same tool?
Yes. The two services are configured separately, with their own trucks, quantities and rates, but run from the same dispatch.
How are airlines billed?
Each validated service is priced according to the airline contract, then sent to billing. No more reconciling service sheets at month end.
Do operators need to learn a new tool?
Missions are received and completed on a tablet, with simple actions designed for the apron. Operators already trained on Aircharge use the same tool.
Can truck maintenance be managed too?
Yes. Aircharge CMMS schedules preventive maintenance for water and lavatory trucks and removes any vehicle declared out of service from dispatch.
Talk to the Aircharge team
Our team will walk you through the platform using a case close to yours: flight schedule, fleet and contracts. Call us on +33 1 55 49 07 80 or use the contact form.